GENERAL SHIPPING POLICY:
OUR SHIPPING CHARGES ARE BASED ON US MAIL RATES. THESE RATES ARE BASED UPON PACKAGE WEIGHT, SIZE AND DISTANCE THEY ARE TO BE SHIPPED. AT TIME OF CHECK OUT YOU WILL BE NOTIFIED AS TO THE EXACT CHARGES THAT WILL BE ADDED TO YOUR PURCHASE. WE DO NOT CHARGE ANY HANDLING FEES. WE ONLY CHARGE THE COSTS THAT THE CARRIERS CHARGE.
WE WILL SHIP YOUR ITEMS WITHIN 10 TO 14 WORKING DAYS. MANY OF OUR ITEMS ARE CUSTOM MADE AND MUST BE MANUFACTURED BEFORE SHIPPING. YOU WILL RECIVE AN E-MAIL WHEN YOUR ORDER HAS BEEN SHIPPED.
WE CAN ONLY SHIP TO ACTUAL ADDRESSES. WE CAN NOT SHIP TO POST OFFICE BOXES.
PAYMENT OPTIONS:
WE ACCEPT PAYPAL. WITH PAYPAL YOU CAN PAY BY VISA, MASTER CARD, AMERICAN EXPRESS, DISCOVER, BANK DEBIT CARD OR PERSONAL CHECK (THIS OPTION TAKES 3-5 DAYS LONGER SINCE THE PAYMENT IS HELD UNTIL IT HAS CLEARED).
RETURN POLICY:
ALL RETURNS MUST BE IN THE ORIGNAL PACKAGING, AND CARTON. WE WILL ONLY ACCEPT RETURNS WITHIN 7 DAYS OF YOUR RECEIPT. A 15% RESTOCKING FEE WILL APPLY. YOU MUST CALL 305-225-4311 AND RECIEVE A RETURN AUTHORIZATION NUMBER PRIOR TO SENDING IT BACK.
NO RETURNS WILL BE ALLOWED ON CLOTHING, SOAPS, AND BATH OILS.
ALL ITEMS PURCHASED FROM ONE OF OUR AFFILIATES OR BUSINESS PARTNERS ARE SUBJECT TO THEIR POLICIES
